Monitoring Merchant Portal Data

Navigate to the Transact section of the Group navigation pane on the Web Application - View Systems tool.

After clicking on the Merchant Portals link in the Server Navigation, the list Merchant Names will be displayed and the Merchant Portal display for the first Merchant will be opened.

WindowDescription
Window 1

The total dollar amount processed in recent history.

Window 2

The average percent of transactions approved in recent history.

Window 3

The average transactions per second in recent history.

Window 4

The number of unique locations that processed transactions in recent history.

Window 5

The average response times in recent history.

Window 6The number of transactions that timed out in recent history.
Window 7A breakdown of the stores with the highest transaction volume.
Window 8A breakdown of issuers with the longest response time.
Window 9

A breakdown of the most frequent response codes.

Window 10

A breakdown of the stores with the most declined transactions.
A drill-down is provided to see more detail for individual stores.

Window 11A breakdown of issuers with the most declined transactions.
Window 12

A chart giving a recent history of the number of approved, declined and timed out transactions.

Window 13

A breakdown of the card programs with the highest transaction volume.

Clicking on a Location within the 'Stores with Most Declines' window will open the 'Transaction Details' page for that specific Location & Merchant.


WindowDescription
Window 1

A chart giving a recent history of the number of approved, declined and timed out transactions.

Window 2

A breakdown of the card programs with the highest transaction volume.

Window 3A breakdown of the most frequent response codes.
Window 4

A breakdown of issuers with the highest transaction volume.

Window 5

The details of the 100 most recent transactions.

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