Threshold - UCCE-CUIC-Alerts

Properties

Nodes to Run On: #DefaultNode

Threshold Conditions

CUIC Data Source offline

Where Clause:

STATUS = "offline"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICDSRC

Message Destinations:

Problem Summary

Event No

0

Message

^srcnode@ CUIC Data Source @CUICDSRC.DSRCNAME@ is @CUICDSRC.STATUS@

Severity

 Critical

Dispatch Manager

Message

^srcnode@ CUIC Data Source @CUICDSRC.DSRCNAME@ is @CUICDSRC.STATUS@

Severity

 Critical

SNMP Trap

Message

^srcnode@ CUIC Data Source @CUICDSRC.DSRCNAME@ is @CUICDSRC.STATUS@

Severity

 Critical

CUIC DB not inService

Where Clause:

STATUS = "notResponding" OR STATUS = "partialService"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICDB

Message Destinations:

Problem Summary

Event No

0

Message

^srcnode@ CUIC Database is @CUICDB.STATUS@

Severity

 Critical

Dispatch Manager

Message

^srcnode@ CUIC Database is @CUICDB.STATUS@

Severity

 Critical

SNMP Trap

Message

^srcnode@ CUIC Database is @CUICDB.STATUS@

Severity

 Critical

CUIC DBRep not inService

Where Clause:

REPSRVST= "notResponding" OR REPSRVST= "partialService"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICDB

Message Destinations:

Problem Summary

Event No

0

Message

^srcnode@ CUIC Database Replication is @CUICDB.REPSRVST@

Severity

 Critical

Dispatch Manager

Message

^srcnode@ CUIC Database Replication is @CUICDB.REPSRVST@

Severity

 Critical

SNMP Trap

Message

^srcnode@ CUIC Database Replication is @CUICDB.REPSRVST@

Severity

 Critical

CUIC EMail not inService

Where Clause:

EMAILST= "notResponding" OR EMAILST= "partialService"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICSCH

Message Destinations:

Problem Summary

Event No

0

Message

^srcnode@ CUIC Email Server is @CUICSCH.EMAILST@

Severity

 Critical

Dispatch Manager

Message

^srcnode@ CUIC Email Server is @CUICSCH.EMAILST@

Severity

 Critical

SNMP Trap

Message

^srcnode@ CUIC Email Server is @CUICSCH.EMAILST@

Severity

 Critical

CUIC Low Disk Space

Where Clause:

PERCUSED > 85 AND DESC MATCHES "/*" AND SIZE > 0

Alarm Interval:

Every5 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

HSTORAGE

Message Destinations:

Problem Summary

Event No

0

Message

^srcnode@ @HSTORAGE.DESC@ has exceeded 80% full and is at @HSTORAGE.PERCUSED@%

Severity

 Warning

Dispatch Manager

Message

^srcnode@ @HSTORAGE.DESC@ has exceeded 80% full and is at @HSTORAGE.PERCUSED@%

Severity

 Warning

SNMP Trap

Message

^srcnode@ @HSTORAGE.DESC@ has exceeded 80% full and is at @HSTORAGE.PERCUSED@%

Severity

 Warning

CUIC Rep not inService

Where Clause:

STATUS = "notResponding" OR STATUS = "partialService"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICREP

Message Destinations:

Problem Summary

Event No

0

Message

^srcnode@ CUIC Reporting Engine is @CUICREP.STATUS@

Severity

 Critical

Dispatch Manager

Message

^srcnode@ CUIC Reporting Engine is @CUICREP.STATUS@

Severity

 Critical

SNMP Trap

Message

^srcnode@ CUIC Reporting Engine is @CUICREP.STATUS@

Severity

 Critical

CUIC Sch not inService

Where Clause:

STATUS = "notResponding" OR STATUS = "partialService"

Alarm Interval:

Every30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Cisco Contact Center Enterprise\CUIC

Record:

CUICSCH

Message Destinations:

Problem Summary

Event No

0

Message

^srcnode@ CUIC Scheduler is @CUICSCH.STATUS@

Severity

 Critical

Dispatch Manager

Message

^srcnode@ CUIC Scheduler is @CUICSCH.STATUS@

Severity

 Critical

SNMP Trap

Message

^srcnode@ CUIC Scheduler is @CUICSCH.STATUS@

Severity

 Critical

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