Threshold - AV-Alerts

-Patch- This was updated in 12.0 Patch 2

Properties

Nodes to Run On:#DefaultNode

Threshold Conditions

Aura Avail Up

Where Clause:

CURRSTAT = "UP" OR CURRSTAT = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\System Managers,
#All Telephony Systems\Avaya Telephony\Session Managers

Record:

AVSEMKPI

Recommended action:


Message Destinations:

Availability

Entity Name

@AVSEMKPI.PNODE@ ^SRCNODE@

Primary Sub ID

@AVSEMKPI.PNODE@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

@AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ available

Priority

1

Timeout on stop

15 Minute(s)

Aura CPU Usage

Where Clause:

OCTOTAL > 80

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\System Managers,
#All Telephony Systems\Avaya Telephony\Session Managers

Record:

AVSEMKPI

Recommended action:


Message Destinations:

Problem Summary

Event No

1031

Message

@AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ has CPU usage exceeding 80%

Severity

Critical

Dispatch Manager

Message

@AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ has CPU usage exceeding 80%

Severity

Critical

SNMP Trap

Message

1031: @AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ has CPU usage exceeding 80%

Severity

Critical

Aura Degraded

Where Clause:

CURRSTAT = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\System Managers,
#All Telephony Systems\Avaya Telephony\Session Managers

Record:

AVSEMKPI

Recommended action:


Message Destinations:

Problem Summary

Event No

1032

Message

@AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ has status degraded

Severity

Warning

Dispatch Manager

Message

@AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ has status degraded

Severity

Warning

SNMP Trap

Message

1032: @AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ has status degraded

Severity

Warning

Aura Down

Where Clause:

CURRSTAT = "DN"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\System Managers,
#All Telephony Systems\Avaya Telephony\Session Managers

Record:

AVSEMKPI

Recommended action:


Message Destinations:

Problem Summary

Event No

1033

Message

@AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ has status down

Severity

Error

Availability

Entity Name

@AVSEMKPI.PNODE@ ^SRCNODE@

Primary Sub ID

@AVSEMKPI.PNODE@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

@AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ down

Priority

1

Timeout on stop

15 Minute(s)

Dispatch Manager

Message

@AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ has status down

Severity

Error

SNMP Trap

Message

1033: @AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ on ^SRCNODE@ has status down

Severity

Error

Aura Memory Usage

Where Clause:

MEMTOTAL > 85

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\System Managers,
#All Telephony Systems\Avaya Telephony\Session Managers

Record:

AVSEMKPI

Recommended action:


Message Destinations:

Problem Summary

Event No

1034

Message

@AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ has Memory usage exceeding 85%

Severity

Critical

Dispatch Manager

Message

@AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ has Memory usage exceeding 85%

Severity

Critical

SNMP Trap

Message

1034: @AVSEMKPI.MGRTYPE@ Manager @AVSEMKPI.PNODE@ has Memory usage exceeding 85%

Severity

Critical

Av DST

Where Clause:

CALLEND - ARRIVAL > 45

Alarm Interval:

Every 6 Hour(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AvayaCdrRecord

Recommended action:

DEFINE CDR(\PBX, timezone=10, format=customized, ddmm=false)
increment the timezone by 1 hour if DST is active on the PBX, so CDRs are mapped to the correct local time. The arrival time should be close to the call end time. If a DST rule was not activated, then it could indicate the PBX was added with the wrong timezone.

Message Destinations:

Problem Summary

Event No

0

Message

Avaya CDR received with large delay in arrival time, this indicates that the timezone configured in Prognosis needs to be increased by 1 hour if DST is active on the PBX

Severity

Warning

Av DST Off

Where Clause:

ARRIVAL - CALLEND > 45

Alarm Interval:

Every 6 Hour(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AvayaCdrRecord

Recommended action:

DEFINE CDR(\PBX, timezone=10, format=customized, ddmm=false)
decrease the timezone by 1 hour if DST has ended, so CDRs are mapped to the correct local time. The arrival time should be close to the call end time. If a DST rule was not activated, then it could indicate the PBX was added with the wrong timezone.

Message Destinations:

Problem Summary

Event No

0

Message

Avaya CDR received with large delay in arrival time, this indicates that the timezone configured in Prognosis needs to be decreased by 1 hour if DST is no longer active

Severity

Warning

Board Avail Up

Where Clause:

( CURRSTAT = "UP" OR CURRSTAT = "DE" ) AND BRDNUM MATCHES REGEX "\d{2,3}[A-Z]\d{1,2}" AND VINTAGE <> "no board"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVGWYBRD

Recommended action:


Message Destinations:

Availability

Entity Name

BD @AVGWYBRD.BRDNUM@ @AVGWYBRD.BRDTYPE@ IP:@AVGWYBRD.BRDIP@ ^SRCNODE@

Primary Sub ID

@AVGWYBRD.BRDNUM@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

@AVGWYBRD.BRDTYPE@ @AVGWYBRD.BRDNUM@ ^SRCNODE@

Priority

1

Timeout on stop

15 Minute(s)

Board Degraded

Where Clause:

CURRSTAT = "DE" AND BRDNUM MATCHES REGEX "\d{2,3}[A-Z]\d{1,2}"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVGWYBRD

Recommended action:


Message Destinations:

Problem Summary

Event No

1044

Message

Board @AVGWYBRD.BRDNUM@ @AVGWYBRD.BRDTYPE@ on ^SRCNODE@ has status degraded

Severity

Warning

Board Down

Where Clause:

CURRSTAT = "DO" AND BRDNUM MATCHES REGEX "\d{2,3}[A-Z]\d{1,2}" AND VINTAGE <> "no board"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVGWYBRD

Recommended action:


Message Destinations:

Problem Summary

Event No

1040

Message

Board @AVGWYBRD.BRDNUM@ @AVGWYBRD.BRDTYPE@ on ^SRCNODE@ has status down

Severity

Error

Availability

Entity Name

BD @AVGWYBRD.BRDNUM@ @AVGWYBRD.BRDTYPE@ IP:@AVGWYBRD.BRDIP@ ^SRCNODE@

Primary Sub ID

@AVGWYBRD.BRDNUM@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

@AVGWYBRD.BRDTYPE@ @AVGWYBRD.BRDNUM@ ^SRCNODE@

Priority

1

Timeout on stop

15 Minute(s)

Dispatch Manager

Message

Board @AVGWYBRD.BRDNUM@ @AVGWYBRD.BRDTYPE@ on ^SRCNODE@ has status down

Severity

Error

SNMP Trap

Message

1040:Board @AVGWYBRD.BRDNUM@ @AVGWYBRD.BRDTYPE@ on ^SRCNODE@ has status down

Severity

Error

Board Up (DE)

Where Clause:

CURRSTAT = "UP" AND ( PREVSTAT = "DE" ) AND ( CurrentTime - STATCHNG < 30000 ) AND BRDNUM MATCHES REGEX "\d{2,3}[A-Z]\d{1,2}"

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVGWYBRD

Recommended action:


Message Destinations:

Problem Summary

Event No

1046

Message

Board @AVGWYBRD.BRDNUM@ @AVGWYBRD.BRDTYPE@ on ^SRCNODE@ has status up

Severity

Warning

Board Up (DO)

Where Clause:

CURRSTAT = "UP" AND ( PREVSTAT = "DO" ) AND ( CurrentTime - STATCHNG < 30000 ) AND BRDNUM MATCHES REGEX "\d{2,3}[A-Z]\d{1,2}"

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVGWYBRD

Recommended action:


Message Destinations:

Problem Summary

Event No

1046

Message

Board @AVGWYBRD.BRDNUM@ @AVGWYBRD.BRDTYPE@ on ^SRCNODE@ has status up

Severity

Warning

Dispatch Manager

Message

Board @AVGWYBRD.BRDNUM@ @AVGWYBRD.BRDTYPE@ on ^SRCNODE@ has status up

Severity

Warning

SNMP Trap

Message

1046:Board @AVGWYBRD.BRDNUM@ @AVGWYBRD.BRDTYPE@ on ^SRCNODE@ has status up

Severity

Warning

CDR Links Down

Where Clause:

( PRILNKST = "down" AND ( SECLNKST = "down" OR SECLNKST MATCHES "endpoint not" OR SECLNKST = "CDR not administered" ) ) OR ( SECLNKST = "down" AND ( PRILNKST = "down" OR PRILNKST MATCHES "endpoint not" OR PRILNKST = "CDR not administered") )

Alarm Interval:

Every 1 Day(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVCDRLNK

Recommended action:


Message Destinations:

Problem Summary

Event No

1240

Message

^SRCNODE All CDR Link/s are down.

Severity

Warning

Dispatch Manager

Message

^SRCNODE All CDR Link/s are down.

Severity

Warning

SNMP Trap

Message

1240:^SRCNODE All CDR Link/s are down.

Severity

Warning

CDR Primary Link Down

Where Clause:

PRILNKST = "down" AND PRIMAINT <> "yes" AND SECLNKST = "up"

Alarm Interval:

Every 1 Day(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVCDRLNK

Recommended action:


Message Destinations:

Problem Summary

Event No

1241

Message

^SRCNODE Primary CDR Link is down.

Severity

Warning

Dispatch Manager

Message

^SRCNODE Primary CDR Link is down.

Severity

Warning

SNMP Trap

Message

1241:^SRCNODE Primary CDR Link is down.

Severity

Warning

CDR Secondary Link Down

Where Clause:

SECLNKST = "down" AND SECMAINT <> "yes" AND PRILNKST = "up"

Alarm Interval:

Every 1 Day(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVCDRLNK

Recommended action:


Message Destinations:

Problem Summary

Event No

1242

Message

^SRCNODE Secondary CDR Link is down.

Severity

Information

Dispatch Manager

Message

^SRCNODE Secondary CDR Link is down.

Severity

Warning

SNMP Trap

Message

1242:^SRCNODE Secondary CDR Link is down.

Severity

Warning

CLAN No Phones

Where Clause:

CNTTOTAL = 0

Alarm Interval:

Every 1 Day(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVCLPHST

Recommended action:


Message Destinations:

Problem Summary

Event No

1049

Message

CLAN @AVCLPHST.BRDNUMB@ does not have any phones registered on ^SRCNODE@

Severity

Error

Dispatch Manager

Message

CLAN @AVCLPHST.BRDNUMB@ does not have any phones registered on ^SRCNODE@

Severity

Error

SNMP Trap

Message

1049:CLAN @AVCLPHST.BRDNUMB@ does not have any phones registered on ^SRCNODE@

Severity

Error

CLAN Phones Deregistered

Where Clause:

DLTAREAL < -7 AND BRDNUMB <> EMPTY

Alarm Interval:

Every 1 Day(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVCLPHST

Recommended action:


Message Destinations:

Problem Summary

Event No

1049

Message

CLAN @AVCLPHST.BRDNUMB@ on ^SRCNODE@ had @AVCLPHST.DLTAABS@ phones deregister

Severity

Error

Dispatch Manager

Message

CLAN @AVCLPHST.BRDNUMB@ on ^SRCNODE@ had @AVCLPHST.DLTAABS@ phones deregister

Severity

Error

SNMP Trap

Message

1049:CLAN @AVCLPHST.BRDNUMB@ on ^SRCNODE@ had @AVCLPHST.DLTAABS@ phones deregister

Severity

Error

Emergency Call Made

Where Clause:

OUBDFLAG = 1 AND (CurrentTime - CALLEND < 90000) AND ( DIALNUM = "911" OR DIALNUM = "112" OR DIALNUM = "000" OR DIALNUM = "111" OR DIALNUM = "999" )

Alarm Interval:

Every 1 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AvayaCdrRecord

Recommended action:


Message Destinations:

Problem Summary

Event No

1709

Message

An emergency call (@AVCDR.DIALNUM@) was placed at @AVCDR.CALLBEGN@ from @AVCDR.CALLNUM@ within the last 15 minutes

Severity

Warning

Dispatch Manager

Message

An emergency call (@AVCDR.DIALNUM@) was placed at @AVCDR.CALLBEGN@ from @AVCDR.CALLNUM@ within the last 15 minutes

Severity

Warning

SNMP Trap

Message

1709:An emergency call (@AVCDR.DIALNUM@) was placed at @AVCDR.CALLBEGN@ from @AVCDR.CALLNUM@ within the last 15 minutes

Severity

Warning

IP Station License Warn

Where Clause:

LICDESC MATCHES "IP Stations" AND ( LICUSED/LICTOT > 0.9 OR LICUSED/LICTOT = 0.9)

Alarm Interval:

Every 1 Day(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVSYSCAP

Recommended action:


Message Destinations:

Problem Summary

Event No

1909

Message

^SRCNODE IP Station configured is greater than 90%, used:@AVSYSCAP.LICUSED@, License Limit: @AVSYSCAP.LICTOT@

Severity

Warning

Dispatch Manager

Message

^SRCNODE IP Station configured is greater than 90%, used:@AVSYSCAP.LICUSED@, License Limit: @AVSYSCAP.LICTOT@

Severity

Warning

SNMP Trap

Message

1909:^SRCNODE IP Station configured is greater than 90%, used:@AVSYSCAP.LICUSED@, License Limit: @AVSYSCAP.LICTOT@

Severity

Warning

LSP Active

Where Clause:

LSPACTV = "y"

Alarm Interval:

Every 1 Day(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVLPSTAT

Recommended action:


Message Destinations:

Problem Summary

Event No

1019

Message

LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ is active

Severity

Error

Dispatch Manager

Message

LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ is active

Severity

Error

SNMP Trap

Message

1019:LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ is active

Severity

Error

LSP Avail Up

Where Clause:

CURRSTAT = "UP" OR CURRSTAT = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVLPSTAT

Recommended action:


Message Destinations:

Availability

Entity Name

LSP @AVLPSTAT.NAMESAT@ ^SRCNODE@

Primary Sub ID

@AVLPSTAT.NAMESAT@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ available

Priority

1

Timeout on stop

15 Minute(s)

LSP Degraded

Where Clause:

CURRSTAT = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVLPSTAT

Recommended action:


Message Destinations:

Problem Summary

Event No

1014

Message

LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ has status degraded

Severity

Warning

Dispatch Manager

Message

LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ has status degraded

Severity

Warning

SNMP Trap

Message

1014:LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ has status degraded

Severity

Warning

LSP Down

Where Clause:

CURRSTAT = "DO"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVLPSTAT

Recommended action:


Message Destinations:

Problem Summary

Event No

1010

Message

LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ has status down

Severity

Error

Availability

Entity Name

LSP @AVLPSTAT.NAMESAT@ ^SRCNODE@

Primary Sub ID

@AVLPSTAT.NAMESAT@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

LSP Down

Priority

1

Timeout on stop

15 Minute(s)

Dispatch Manager

Message

LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ has status down

Severity

Error

SNMP Trap

Message

1010:LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ has status down

Severity

Error

LSP Up

Where Clause:

CURRSTAT = "UP" AND ( PREVSTAT = "DE" OR PREVSTAT = "DO" ) AND ( CurrentTime - STATCHNG < 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVLPSTAT

Recommended action:


Message Destinations:

Problem Summary

Event No

1016

Message

LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ has status up

Severity

Information

Dispatch Manager

Message

LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ has status up

Severity

Information

SNMP Trap

Message

1016:LSP @AVLPSTAT.NAMESAT@ on ^SRCNODE@ has status up

Severity

Warning

Media Gateway Avail Up

Where Clause:

CURRSTAT = "UP" OR CURRSTAT = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVMEDGW

Recommended action:


Message Destinations:

Availability

Entity Name

MG @AVMEDGW.GWAYNUMB@ ^SRCNODE@

Primary Sub ID

@AVMEDGW.GWAYNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Media Gateway available

Priority

1

Timeout on stop

15 Minute(s)

Media Gateway Down

Where Clause:

CURRSTAT = "DO"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVMEDGW

Recommended action:


Message Destinations:

Problem Summary

Event No

1030

Message

Media Gateway #@AVMEDGW.GWAYNUMB@ - @AVMEDGW.GWAYNAME@ on ^SRCNODE@ has status down

Severity

Error

Availability

Entity Name

MG @AVMEDGW.GWAYNUMB@ ^SRCNODE@

Primary Sub ID

@AVMEDGW.GWAYNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Media Gateway Down

Priority

1

Timeout on stop

15 Minute(s)

Dispatch Manager

Message

Media Gateway #@AVMEDGW.GWAYNUMB@ - @AVMEDGW.GWAYNAME@ on ^SRCNODE@ has status down

Severity

Error

SNMP Trap

Message

1030:Media Gateway #@AVMEDGW.GWAYNUMB@ - @AVMEDGW.GWAYNAME@ on ^SRCNODE@ has status down

Severity

Warning

Media Gateway Up (DE)

Where Clause:

CURRSTAT = "UP" AND ( PREVSTAT = "DE" ) AND ( CurrentTime - TIMECHGD< 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVMEDGW

Recommended action:


Message Destinations:

Problem Summary

Event No

1036

Message

Media Gateway #@AVMEDGW.GWAYNUMB@ - @AVMEDGW.GWAYNAME@ on ^SRCNODE@ has status up.

Severity

Information

Media Gateway Up (DO)

Where Clause:

CURRSTAT = "UP" AND ( PREVSTAT = "DO" ) AND ( CurrentTime - TIMECHGD< 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVMEDGW

Recommended action:


Message Destinations:

Problem Summary

Event No

1036

Message

Media Gateway #@AVMEDGW.GWAYNUMB@ - @AVMEDGW.GWAYNAME@ on ^SRCNODE@ has status up.

Severity

Information

Dispatch Manager

Message

Media Gateway #@AVMEDGW.GWAYNUMB@ - @AVMEDGW.GWAYNAME@ on ^SRCNODE@ has status up.

Severity

Information

SNMP Trap

Message

1036:Media Gateway #@AVMEDGW.GWAYNUMB@ - @AVMEDGW.GWAYNAME@ on ^SRCNODE@ has status up.

Severity

Information

Media Server Avail Up

Where Clause:

CURRSTAT = "UP" OR CURRSTAT = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVMEDSV

Recommended action:


Message Destinations:

Availability

Entity Name

AM @AVMEDSV.MSRVNUMB@ ^SRCNODE@

Primary Sub ID

@AVMEDSV.MSRVNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Media Server available

Priority

1

Timeout on stop

15 Minute(s)

Media Server Down

Where Clause:

CURRSTAT = "DO"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVMEDSV

Recommended action:


Message Destinations:

Problem Summary

Event No

1031

Message

Media Server #@AVMEDSV.MSRVNUMB@ - @AVMEDSV.MSRVNAME@ on ^SRCNODE@ has status down

Severity

Error

Availability

Entity Name

AM @AVMEDSV.MSRVNUMB@ ^SRCNODE@

Primary Sub ID

@AVMEDSV.MSRVNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Media Server Down

Priority

1

Timeout on stop

15 Minute(s)

Dispatch Manager

Message

Media Server #@AVMEDSV.MSRVNUMB@ - @AVMEDSV.MSRVNAME@ on ^SRCNODE@ has status down

Severity

Error

SNMP Trap

Message

1031:Media Server #@AVMEDSV.MSRVNUMB@ - @AVMEDSV.MSRVNAME@ on ^SRCNODE@ has status down

Severity

Warning

Media Server Interchange

Where Clause:

ACTVSIP MATCHES REGEX "\d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}" AND ENABCHNG > CurrentTime - 30 Seconds

Alarm Interval:

Every 2 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVESSINF

Recommended action:


Message Destinations:

Problem Summary

Event No

1029

Message

Media Server interchange on ^SRCNODE@, active server Id:@AVESSINF.ACTVSID@ IP:@AVESSINF.ACTVSIP@ time: @AVESSINF.ENABCHNG@

Severity

Warning

Dispatch Manager

Message

Media Server interchange on ^SRCNODE@, active server Id:@AVESSINF.ACTVSID@ IP:@AVESSINF.ACTVSIP@ time: @AVESSINF.ENABCHNG@

Severity

Warning

SNMP Trap

Message

1029:Media Server interchange on ^SRCNODE@, active server Id:@AVESSINF.ACTVSID@ IP:@AVESSINF.ACTVSIP@ time: @AVESSINF.ENABCHNG@

Severity

Warning

Media Server Up (DE)

Where Clause:

CURRSTAT = "UP" AND ( PREVSTAT = "DE" ) AND ( CurrentTime - TIMECHGD < 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVMEDSV

Recommended action:


Message Destinations:

Problem Summary

Event No

1037

Message

Media Server #@AVMEDSV.MSRVNUMB@ - @AVMEDSV.MSRVNAME@ on ^SRCNODE@ has status up.

Severity

Information

Media Server Up (DO)

Where Clause:

CURRSTAT = "UP" AND ( PREVSTAT = "DO" ) AND ( CurrentTime - TIMECHGD< 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVMEDSV

Recommended action:


Message Destinations:

Problem Summary

Event No

1037

Message

Media Server #@AVMEDSV.MSRVNUMB@ - @AVMEDSV.MSRVNAME@ on ^SRCNODE@ has status up.

Severity

Information

Dispatch Manager

Message

Media Server #@AVMEDSV.MSRVNUMB@ - @AVMEDSV.MSRVNAME@ on ^SRCNODE@ has status up.

Severity

Information

SNMP Trap

Message

1036:Media Server #@AVMEDSV.MSRVNUMB@ - @AVMEDSV.MSRVNAME@ on ^SRCNODE@ has status up.

Severity

Information

Network Region Avail Up

Where Clause:

AVAICURR = "DE" OR AVAICURR = "UP"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AvayaIPNetworkRegionConfiguration

Recommended action:


Message Destinations:

Availability

Entity Name

NR @AVNRCONF.IPNETRGN@ ^SRCNODE

Primary Sub ID

@AVNRCONF.IPNETRGN@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Network Region available

Priority

1

Timeout on stop

15 Minute(s)

Network Region Degraded

Where Clause:

AVAICURR = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AvayaIPNetworkRegionConfiguration

Recommended action:


Message Destinations:

Problem Summary

Event No

1234

Message

Network Region #@AVNRCONF.IPNETRGN@ - @AVNRCONF.NAME@ on ^SRCNODE@ has status degraded

Severity

Warning

Network Region Down

Where Clause:

AVAICURR = "DO"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AvayaIPNetworkRegionConfiguration

Recommended action:


Message Destinations:

Problem Summary

Event No

1230

Message

Network Region #@AVNRCONF.IPNETRGN@ - @AVNRCONF.NAME@ on ^SRCNODE@ has status down

Severity

Error

Availability

Entity Name

NR @AVNRCONF.IPNETRGN@ ^SRCNODE

Primary Sub ID

@AVNRCONF.IPNETRGN@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Entity set to down by a threshold condition

Priority

1

Timeout on stop

15 Minute(s)

Dispatch Manager

Message

Network Region #@AVNRCONF.IPNETRGN@ - @AVNRCONF.NAME@ on ^SRCNODE@ has status down

Severity

Error

SNMP Trap

Message

1230:Network Region #@AVNRCONF.IPNETRGN@ - @AVNRCONF.NAME@ on ^SRCNODE@ has status down

Severity

Error

Network Region Up (DE)

Where Clause:

AVAICURR = "UP" AND ( AVAIPREV = "DE" ) AND ( CurrentTime - AVAICHGD < 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AvayaIPNetworkRegionConfiguration

Recommended action:


Message Destinations:

Problem Summary

Event No

1236

Message

Network Region #@AVNRCONF.IPNETRGN@ - @AVNRCONF.NAME@ on ^SRCNODE@ has status up

Severity

Information

Network Region Up (DO)

Where Clause:

AVAICURR = "UP" AND ( AVAIPREV = "DO" ) AND ( CurrentTime - AVAICHGD < 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AvayaIPNetworkRegionConfiguration

Recommended action:


Message Destinations:

Problem Summary

Event No

1236

Message

Network Region #@AVNRCONF.IPNETRGN@ - @AVNRCONF.NAME@ on ^SRCNODE@ has status up

Severity

Information

Dispatch Manager

Message

Network Region #@AVNRCONF.IPNETRGN@ - @AVNRCONF.NAME@ on ^SRCNODE@ has status up

Severity

Information

SNMP Trap

Message

1236:Network Region #@AVNRCONF.IPNETRGN@ - @AVNRCONF.NAME@ on ^SRCNODE@ has status up

Severity

Information

PBX SAT Conn Avail Up

Where Clause:

SATCONN > 0

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\All Media-servers

Record:

AvayaSATPBXStatus

Recommended action:


Message Destinations:

Availability

Entity Name

SAT @AVSATPS.PBXNAME@

Primary Sub ID

@AVSATPS.PBXNAME@

Secondary Sub ID

@AVSATPS.PBXNAME@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Entity set to down by a threshold condition

Priority

1

Timeout on stop

15 Minute(s)

PBX SAT Conn Dn

Where Clause:

SATCONN = 0

Alarm Interval:

Every 5 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\All Media-servers

Record:

AvayaSATPBXStatus

Recommended action:


Message Destinations:

Problem Summary

Event No

1250

Message

@AVSATPS.PBXNAME@ SAT connection lost

Severity

Critical

Availability

Entity Name

SAT @AVSATPS.PBXNAME@

Primary Sub ID

@AVSATPS.PBXNAME@

Secondary Sub ID

@AVSATPS.PBXNAME@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Entity set to down by a threshold condition

Priority

1

Timeout on stop

15 Minute(s)

Dispatch Manager

Message

@AVSATPS.PBXNAME@ SAT connection lost

Severity

Critical

SNMP Trap

Message

1250:@AVSATPS.PBXNAME@ SAT connection lost

Severity

Critical

PBX SAT Conn Up

Where Clause:

SATCONN > 0 AND ( CurrentTime - LSTCONOU < 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\All Media-servers

Record:

AvayaSATPBXStatus

Recommended action:


Message Destinations:

Problem Summary

Event No

1256

Message

@AVSATPS.PBXNAME@ SAT connection established

Severity

Information

Dispatch Manager

Message

@AVSATPS.PBXNAME@ SAT connection established

Severity

Information

SNMP Trap

Message

1256:@AVSATPS.PBXNAME@ SAT connection established

Severity

Information

Port Network Avail Up

Where Clause:

CURRSTAT = "UP" OR CURRSTAT = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVPNGW

Recommended action:


Message Destinations:

Availability

Entity Name

PN @AVPNGW.PNNUMB@ ^SRCNODE@

Primary Sub ID

@AVPNGW.PNNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Port Network available

Priority

1

Timeout on stop

15 Minute(s)

Port Network Degraded

Where Clause:

CURRSTAT = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVPNGW

Recommended action:


Message Destinations:

Problem Summary

Event No

1204

Message

Port Network @AVPNGW.PNNUMB@ on ^SRCNODE@ has status degraded

Severity

Warning

Port Network Down

Where Clause:

CURRSTAT = "DO"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVPNGW

Recommended action:


Message Destinations:

Problem Summary

Event No

1200

Message

Port Network @AVPNGW.PNNUMB@ on ^SRCNODE@ has status down

Severity

Error

Availability

Entity Name

PN @AVPNGW.PNNUMB@ ^SRCNODE@

Primary Sub ID

@AVPNGW.PNNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Port Network down

Priority

1

Timeout on stop

15 Minute(s)

Dispatch Manager

Message

Port Network @AVPNGW.PNNUMB@ on ^SRCNODE@ has status down

Severity

Error

SNMP Trap

Message

1200:Port Network @AVPNGW.PNNUMB@ on ^SRCNODE@ has status down

Severity

Error

Port Network Up (DE)

Where Clause:

CURRSTAT = "UP" AND ( PREVSTAT = "DE" ) AND ( CurrentTime - TIMECHGD < 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVPNGW

Recommended action:


Message Destinations:

Problem Summary

Event No

1206

Message

Port Network @AVPNGW.PNNUMB@ on ^SRCNODE@ has status up

Severity

Information

Port Network Up (DO)

Where Clause:

CURRSTAT = "UP" AND ( PREVSTAT = "DE" ) AND ( CurrentTime - TIMECHGD < 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVPNGW

Recommended action:


Message Destinations:

Problem Summary

Event No

1206

Message

Port Network @AVPNGW.PNNUMB@ on ^SRCNODE@ has status up

Severity

Information

Dispatch Manager

Message

Port Network @AVPNGW.PNNUMB@ on ^SRCNODE@ has status up

Severity

Information

SNMP Trap

Message

1206:Port Network @AVPNGW.PNNUMB@ on ^SRCNODE@ has status up

Severity

Information

Processor > 50

Where Clause:

(OCCALLPR > 50 AND OCCALLPR < 60) OR OCCALLPR = 50

Alarm Interval:

Every 2 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\All Media-servers

Record:

AVSYSHLT

Recommended action:


Message Destinations:

Problem Summary

Event No

1009

Message

Call Processing exceeds 50 % on ^SRCNODE@

Severity

Warning

Dispatch Manager

Message

Call Processing exceeds 50 % on ^SRCNODE@

Severity

Warning

SNMP Trap

Message

1009:Call Processing exceeds 50 % on ^SRCNODE@

Severity

Warning

Processor > 60

Where Clause:

(OCCALLPR > 60 AND OCCALLPR < 70) OR OCCALLPR = 60

Alarm Interval:

Every 2 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\All Media-servers

Record:

AVSYSHLT

Recommended action:


Message Destinations:

Problem Summary

Event No

1009

Message

Call Processing exceeds 60 % on ^SRCNODE@

Severity

Error

Dispatch Manager

Message

Call Processing exceeds 60 % on ^SRCNODE@

Severity

Error

SNMP Trap

Message

1009:Call Processing exceeds 60 % on ^SRCNODE@

Severity

Error

Processor > 70

Where Clause:

OCCALLPR > 70 OR OCCALLPR = 70

Alarm Interval:

Every 2 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\All Media-servers

Record:

AVSYSHLT

Recommended action:


Message Destinations:

Problem Summary

Event No

1009

Message

Call Processing exceeds 70 % on ^SRCNODE@

Severity

Critical

Dispatch Manager

Message

Call Processing exceeds 70 % on ^SRCNODE@

Severity

Critical

SNMP Trap

Message

1009:Call Processing exceeds 70 % on ^SRCNODE@

Severity

Critical

PROGLicenseExceededDays

Where Clause:

ERRORNUM = 4049 AND CurrentTime - TIME < 8640000

Alarm Interval:

Every 1 Day(s)

Nodes to Monitor:

#CurrentNode

Record:

WVLOG

Recommended action:


Message Destinations:

Problem Summary

Event No

1909

Message

@WVLOG.INFO@

Severity

Critical

SNMP Trap

Message

@WVLOG.INFO@

Severity

Critical

Dispatch Manager

Message

1909:@WVLOG.INFO@

Severity

Critical

PROGLicenseExceededPBX

Where Clause:

CURRLIC > LICENT AND DEVTYPE = "PBX"

Alarm Interval:

Every 1 Day(s)

Nodes to Monitor:

#CurrentNode

Record:

PLICUSE

Recommended action:


Message Destinations:

Problem Summary

Event No

1909

Message

Monitored PBXs exceed license entitlement. PBXs configured: @PLICUSE.CURRLIC@, PBX license entitlement: @PLICUSE.LICENT@.

Severity

Error

SNMP Trap

Message

Monitored PBXs exceed license entitlement. PBXs configured: @PLICUSE.CURRLIC@, PBX license entitlement: @PLICUSE.LICENT@.

Severity

Error

Dispatch Manager

Message

1909:Monitored PBXs exceed license entitlement. PBXs configured: @PLICUSE.CURRLIC@, PBX license entitlement: @PLICUSE.LICENT@.

Severity

Error

PROGLicenseExceededPhone

Where Clause:

CURRLIC > LICENT AND MESSAGE <> EMPTY AND ( DEVTYPE = "PH" OR DEVTYPE = "RTCPPH" )

Alarm Interval:

Every 1 Day(s)

Nodes to Monitor:

#CurrentNode

Record:

PLICUSE

Recommended action:


Message Destinations:

Problem Summary

Event No

1909

Message

Monitored phones exceed license entitlement. Phones configured: @PLICUSE.CURRLIC@, Phone license entitlement: @PLICUSE.LICENT@.

Severity

Error

SNMP Trap

Message

Monitored phones exceed license entitlement. Phones configured: @PLICUSE.CURRLIC@, Phone license entitlement: @PLICUSE.LICENT@.

Severity

Error

Dispatch Manager

Message

1909:Monitored phones exceed license entitlement. Phones configured: @PLICUSE.CURRLIC@, Phone license entitlement: @PLICUSE.LICENT@.

Severity

Error

Route Pattern Avail Up

Where Clause:

AVAICURR = "UP" OR AVAICURR = "DE" OR AVAICURR = "UN"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVRPAVAI

Recommended action:


Message Destinations:

Availability

Entity Name

RP @AVRPAVAI.RPATNUMB@ ^SRCNODE@

Primary Sub ID

@AVRPAVAI.RPATNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Route Pattern available

Priority

1

Timeout on stop

15 Minute(s)

Route Pattern Degraded

Where Clause:

AVAICURR = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVRPAVAI

Recommended action:


Message Destinations:

Problem Summary

Event No

1224

Message

Route Pattern #@AVRPAVAI.RPATNUMB@ - @AVRPAVAI.RPATNAME@ on ^SRCNODE@ has status degraded

Severity

Warning

Route Pattern Down

Where Clause:

AVAICURR = "DO"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVRPAVAI

Recommended action:


Message Destinations:

Problem Summary

Event No

1220

Message

Route Pattern #@AVRPAVAI.RPATNUMB@ - @AVRPAVAI.RPATNAME@ on ^SRCNODE@ has status down

Severity

Error

Availability

Entity Name

RP @AVRPAVAI.RPATNUMB@ ^SRCNODE@

Primary Sub ID

@AVRPAVAI.RPATNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Route Pattern down

Priority

1

Timeout on stop

15 Minute(s)

Dispatch Manager

Message

Route Pattern #@AVRPAVAI.RPATNUMB@ - @AVRPAVAI.RPATNAME@ on ^SRCNODE@ has status down

Severity

Error

SNMP Trap

Message

1220:Route Pattern #@AVRPAVAI.RPATNUMB@ - @AVRPAVAI.RPATNAME@ on ^SRCNODE@ has status down

Severity

Error

Route Pattern Up (DE)

Where Clause:

AVAICURR = "UP" AND ( AVAIPREV = "DE" ) AND ( CurrentTime - AVAICHNG < 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVRPAVAI

Recommended action:


Message Destinations:

Problem Summary

Event No

1226

Message

Route Pattern #@AVRPAVAI.RPATNUMB@ - @AVRPAVAI.RPATNAME@ on ^SRCNODE@ has status up

Severity

Information

Route Pattern Up (DO)

Where Clause:

AVAICURR = "UP" AND ( AVAIPREV = "DO" ) AND ( CurrentTime - AVAICHNG < 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVRPAVAI

Recommended action:


Message Destinations:

Problem Summary

Event No

1226

Message

Route Pattern #@AVRPAVAI.RPATNUMB@ - @AVRPAVAI.RPATNAME@ on ^SRCNODE@ has status up

Severity

Information

Dispatch Manager

Message

Route Pattern #@AVRPAVAI.RPATNUMB@ - @AVRPAVAI.RPATNAME@ on ^SRCNODE@ has status up

Severity

Information

SNMP Trap

Message

1226:Route Pattern #@AVRPAVAI.RPATNUMB@ - @AVRPAVAI.RPATNAME@ on ^SRCNODE@ has status up

Severity

Information

TotalCPU > 50

Where Clause:

(OCTOTAL > 50 AND OCTOTAL < 60) OR OCTOTAL = 50

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#CurrentNode

Record:

AVSYSHLT

Recommended action:


Message Destinations:

Problem Summary

Event No

0

Message


Severity

Critical

Dispatch Manager

Message

Total CPU occupancy exceeds 70 % on ^SRCNODE@

Severity

Warning

SNMP Trap

Message

1009:Total CPU occupancy exceeds 50 % on ^SRCNODE@

Severity

Warning

TotalCPU > 60

Where Clause:

(OCTOTAL > 60 AND OCTOTAL < 70) OR OCTOTAL = 60

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#CurrentNode

Record:

AVSYSHLT

Recommended action:


Message Destinations:

Problem Summary

Event No

0

Message


Severity

Critical

Dispatch Manager

Message

Total CPU occupancy exceeds 70 % on ^SRCNODE@

Severity

Warning

SNMP Trap

Message

1009:Total CPU occupancy exceeds 60 % on ^SRCNODE@

Severity

Error

TotalCPU > 70

Where Clause:

OCTOTAL > 70 OR OCTOTAL = 70

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#CurrentNode

Record:

AVSYSHLT

Recommended action:


Message Destinations:

Problem Summary

Event No

0

Message


Severity

Critical

Dispatch Manager

Message

Total CPU occupancy exceeds 70 % on ^SRCNODE@

Severity

Warning

SNMP Trap

Message

1009:Total CPU occupancy exceeds 70 % on ^SRCNODE@

Severity

Critical

Trunk Group Avail Up

Where Clause:

AVAICURR = "UP" OR AVAICURR = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVTGAVAI

Recommended action:


Message Destinations:

Availability

Entity Name

TG Availability @AVTGAVAI.TGRPNUMB@ ^SRCNODE@

Primary Sub ID

@AVTGAVAI.TGRPNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Trunk Group available

Priority

1

Timeout on stop

15 Minute(s)

Trunk Group ColdSpot Off

Where Clause:

TRACTPER > THRSCOLD OR TRACTPER = THRSCOLD

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVTGAVAI

Recommended action:


Message Destinations:

Availability

Entity Name

TG Coldspot @AVTGAVAI.TGRPNUMB@ ^SRCNODE@

Primary Sub ID

@AVTGAVAI.TGRPNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Entity set to down by a threshold condition

Priority

1

Timeout on stop

15 Minute(s)

Trunk Group ColdSpot On

Where Clause:

TRACTPER < THRSCOLD

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVTGAVAI

Recommended action:


Message Destinations:

Availability

Entity Name

TG Coldspot @AVTGAVAI.TGRPNUMB@ ^SRCNODE@

Primary Sub ID

@AVTGAVAI.TGRPNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Entity set to down by a threshold condition

Priority

1

Timeout on stop

15 Minute(s)

Trunk Group Degraded

Where Clause:

AVAICURR = "DE"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVTGAVAI

Recommended action:


Message Destinations:

Problem Summary

Event No

1214

Message

Trunk Group #@AVTGAVAI.TGRPNUMB@ - @AVTGAVAI.TGRPNAME@ on ^SRCNODE@ has status degraded

Severity

Warning

Trunk Group Down

Where Clause:

AVAICURR = "DO"

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVTGAVAI

Recommended action:


Message Destinations:

Problem Summary

Event No

1210

Message

Trunk Group #@AVTGAVAI.TGRPNUMB@ - @AVTGAVAI.TGRPNAME@ on ^SRCNODE@ has status down

Severity

Error

Availability

Entity Name

TG Availability @AVTGAVAI.TGRPNUMB@ ^SRCNODE@

Primary Sub ID

@AVTGAVAI.TGRPNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Trunk Group down

Priority

1

Timeout on stop

15 Minute(s)

Dispatch Manager

Message

Trunk Group #@AVTGAVAI.TGRPNUMB@ - @AVTGAVAI.TGRPNAME@ on ^SRCNODE@ has status down

Severity

Error

SNMP Trap

Message

1210:Trunk Group #@AVTGAVAI.TGRPNUMB@ - @AVTGAVAI.TGRPNAME@ on ^SRCNODE@ has status down

Severity

Error

Trunk Group HotSpot Off

Where Clause:

TRACTPER < THRSHOT OR TRACTPER = THRSHOT

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVTGAVAI

Recommended action:


Message Destinations:

Availability

Entity Name

TG Hotspot @AVTGAVAI.TGRPNUMB@ ^SRCNODE@

Primary Sub ID

@AVTGAVAI.TGRPNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Entity set to down by a threshold condition

Priority

1

Timeout on stop

15 Minute(s)

Trunk Group HotSpot On

Where Clause:

TRACTPER > THRSHOT

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVTGAVAI

Recommended action:


Message Destinations:

Availability

Entity Name

TG Hotspot @AVTGAVAI.TGRPNUMB@ ^SRCNODE@

Primary Sub ID

@AVTGAVAI.TGRPNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Entity set to down by a threshold condition

Priority

1

Timeout on stop

15 Minute(s)

Trunk Group Normal Off

Where Clause:

TRACTPER < THRSCOLD OR TRACTPER > THRSHOT

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVTGAVAI

Recommended action:


Message Destinations:

Availability

Entity Name

TG Normal @AVTGAVAI.TGRPNUMB@ ^SRCNODE@

Primary Sub ID

@AVTGAVAI.TGRPNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Entity set to down by a threshold condition

Priority

1

Timeout on stop

15 Minute(s)

Trunk Group Normal On

Where Clause:

( TRACTPER > THRSCOLD OR TRACTPER = THRSCOLD ) AND ( TRACTPER < THRSHOT OR TRACTPER = THRSHOT )

Alarm Interval:

Every 30 Second(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVTGAVAI

Recommended action:


Message Destinations:

Availability

Entity Name

TG Normal @AVTGAVAI.TGRPNUMB@ ^SRCNODE@

Primary Sub ID

@AVTGAVAI.TGRPNUMB@

Secondary Sub ID

^SRCNODE@

Monitored Type

THRESHOLD

Target Entity Type

Configure new entity

Event Text

Entity set to down by a threshold condition

Priority

1

Timeout on stop

15 Minute(s)

Trunk Group Up (DE)

Where Clause:

AVAICURR = "UP" AND ( AVAIPREV = "DE" ) AND ( CurrentTime - AVAICHNG < 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVTGAVAI

Recommended action:


Message Destinations:

Problem Summary

Event No

1216

Message

Trunk Group #@AVTGAVAI.TGRPNUMB@ - @AVTGAVAI.TGRPNAME@ on ^SRCNODE@ has status up

Severity

Information

Trunk Group Up (DO)

Where Clause:

AVAICURR = "UP" AND ( AVAIPREV = "DO" ) AND ( CurrentTime - AVAICHNG < 30000 )

Alarm Interval:

Every 10 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\PBXs

Record:

AVTGAVAI

Recommended action:


Message Destinations:

Problem Summary

Event No

1216

Message

Trunk Group #@AVTGAVAI.TGRPNUMB@ - @AVTGAVAI.TGRPNAME@ on ^SRCNODE@ has status up

Severity

Information

Dispatch Manager

Message

Trunk Group #@AVTGAVAI.TGRPNUMB@ - @AVTGAVAI.TGRPNAME@ on ^SRCNODE@ has status up

Severity

Information

SNMP Trap

Message

1216:Trunk Group #@AVTGAVAI.TGRPNUMB@ - @AVTGAVAI.TGRPNAME@ on ^SRCNODE@ has status up

Severity

Information

Voice Quality Ind Call

Where Clause:

(MOSERUA + MOSERPR) > 0.0166 AND (MOSERUA + MOSERPR) < 0.0333

Alarm Interval:

Every 2 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\All Media-servers

Record:

AVNRUSGE

Recommended action:


Message Destinations:

Problem Summary

Event No

1509

Message

Voice quality degraded between Network Region @AVNRUSGE.IPNETRGN@ and @AVNRUSGE.NETRGDST@

Severity

Warning

Dispatch Manager

Message

Voice quality degraded between Network Region @AVNRUSGE.IPNETRGN@ and @AVNRUSGE.NETRGDST@

Severity

Warning

SNMP Trap

Message

1509:Voice quality degraded between Network Region @AVNRUSGE.IPNETRGN@ and @AVNRUSGE.NETRGDST@

Severity

Warning

Voice Quality Mult Calls

Where Clause:

( (MOSERUA + MOSERPR) > 0.0333 ) OR ( (MOSERUA + MOSERPR) = 0.0333 )

Alarm Interval:

Every 2 Minute(s)

Nodes to Monitor:

#All Telephony Systems\Avaya Telephony\All Media-servers

Record:

AVNRUSGE

Recommended action:


Message Destinations:

Problem Summary

Event No

1509

Message

Voice quality degraded between Network Region @AVNRUSGE.IPNETRGN@ and @AVNRUSGE.NETRGDST@

Severity

Warning

Dispatch Manager

Message

Voice quality degraded between Network Region @AVNRUSGE.IPNETRGN@ and @AVNRUSGE.NETRGDST@

Severity

Warning

SNMP Trap

Message

1509:Voice quality degraded between Network Region @AVNRUSGE.IPNETRGN@ and @AVNRUSGE.NETRGDST@

Severity

Warning

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