Avaya Aura® Experience Portal (AEP) consists of the latest releases of what was previously known as Avaya Voice Portal. It provides organizations with a single point of co-ordination and management for all automated, multimedia, self service and integrated voice response (IVR) applications across inbound phone or video, as well as outbound phone, email, or SMS applications.
Collaborate provides data monitoring for the Avaya Aura Experience Portal (version 6 and later) and the earlier Avaya Voice Portal (versions 5 and earlier). The data metrics provided include; server status, MPP CPU usage, MPP disk usage, MPP memory usage, MPP server status, H.323 session traffic, SIP sessions available and SNMP trap data.
|For details see the following sections:|