Reporting Essentials for Web Application


The Reports Central dashboard provides a centralized point for generating data reports for all monitored systems. This page can be opened by clicking the Reports link on the toolbar.

A list of the available reports is shown on the left side, these are grouped together into a range of pre-defined product categories, e.g. Windows Servers, NonStop Servers, UNIX Servers etc. Hovering the mouse over a report name will, in most cases, provide a preview of the report format in the central panel. The icons shown adjacent to each report name are:

Pre-packaged data report supplied.

Administrator created data Snapshot report. See the Web Reports in the Administration Tool section for details.

Generating Reports

To generate a report, proceed as follows

Click the  button on the toolbar to open the Reports Central page.

From the list on the left, click on the server type or vendor name that the report is required for. This will open a list of the available report types.

From the list, click on the required report type. This will open a blank report page with a number of selection fields located at the top.

The selection fields available will vary depending upon the type of report being requested, but may include:


Select which monitored server the report is required for.


Select the period that the historical report data is required for:

Last 60 Minutes
This Week
Last Week
This Month
Last Month


Select which cluster the report is required for.

When the necessary selections have been made, click the Go button to generate the report.

The Product Categories that are shown on the Reports dashboard can be controlled through the Navigation page of the Administration tool.

Adjusting for Larger/Slower Environments

If the weekly or monthly reports have incomplete data, then try to increase the RetryCount setting in the web.config file. This can be adjusted to give the data transfer more time to complete. The RetryCount limit is mostly of 50ms sleep-waits. For example, increasing RetryCount to 12000 should give reports up to 10 minutes for the data transfer to complete, which is appropriate for some larger/slower environments. The web.config file can be found in the following folder path:


Using a text editor open the Web.config file and go to the <appSettings> section. It will be necessary to insert a new line <add key="RetryCount" value="12000" />.  If the statement is already present, simply change the value to "12000".

<add key="RetryCount" value="12000" />

When finished making the adjustment, close and save the file.

Next open and refresh the Report web page to enable the new behavior.

Provide feedback on this article