Updating the PASSWORDS Configuration

Each server will have a PASSWORDS Configuration set up and running automatically. In most cases, it is only necessary to add items to this Configuration as required or amend existing entries, it is not normally necessary to create a new PASSWORDS Configuration.

Not all of the PASSWORDS Configuration entries are exposed when viewed through the Web Application. Passwords for monitored UC & Infrastructure Configurations should be updated using the Administration device specific configuration pages.

The procedure to update the PASSWORDS Configuration is as follows:

Using Web Application

Open the Web Application - Administration tool.

In the Server panel click on the required Monitoring Server. This will open the Home page for that server.

On the Home page, scroll down to the Configuration section and click on the PASSWORDS item.

This will open the 'Update Password Entries' page.

To add a new entry, click the Add New Entry button. A blank line will be displayed which should then be completed with the required details. Full details of what password credentials need to be added are contained within the relevant Password sections of the User Guides. A full list of password references has been provided in Password Entry Format.

Check the 'Password Only' box if a Username is not applicable for a particular entity. This will deactivate the corresponding Username field.

To update an existing entry, click in the corresponding edit box of the existing item in the list, the Password Entry, Username and/or Password can be modified for any existing item.

Take care that the system generated COMMAND:PROGNOSIS entry or any other existing password entries are not overwritten.

When finished, click the Update button.

Using Windows Client

From the Node Navigator of the Windows Client, expand the Configurations tree of the Monitoring Server. If the Node Navigator panel is not visible press the F4 key.

Right click on PASSWORDS to open the shortcut menu.

From the shortcut menu click on Properties to open the Configuration dialog.

Passwords Tab
To add a new Password entry select the  icon, or press the Insert key on the keyboard (otherwise an existing password entry may be overwritten). This will create a blank line with a drop-down list on the 'Entry Name' field.


From the drop-down list on the 'Entry Name' field, select the required entity then complete the remaining fields as required. This is a full edit box, therefore if the Entry is not in the drop-down list, it can be typed. Full details of what password credentials need to be added are contained within the relevant Password sections of the User Guides. A full list of password references has been provided in Password Entry Format.

Check the 'Password Only' box if a Username is not applicable for a particular entity. This will deactivate the corresponding Username field.

Upon selecting the Password field the following dialog box will open

Type the required password into the 'Password' field and then type it again into the 'Confirm Password' field to ensure accuracy. When finished select the OK button.

To update an existing Password entry, click on either the Entry Name, Username or Password edit box and modify the information as needed.

 If required, further passwords can now be added to this configuration.

When finished select the Start button which will run the Configuration file and to save the new settings.

For Windows installations, the COMMAND: PROGNOSIS password entry must be present in the PASSWORDS Configuration. See COMMAND:PROGNOSIS Password Entry.



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