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Deployment and Installation



Before commencing to install the various Prognosis components it is strongly recommended that the contents of this guide be carefully studied and understood. Detailed information for the deployment and installation is contained in this guide.

To carry out the Prognosis implementation we recommend that the following steps be taken:

Check the various information notices and ensure that any requirements are met.

Refer to General Information

Become familiar with the various Prognosis components.

Refer to Prognosis Components

Check the supported platforms and work out an appropriate deployment plan for the Prognosis installation in your environment.

Refer to:

Deploying for Infrastructure Monitoring

Deploying Payments Monitoring

Deploying for Unified Communications Monitoring

Deploying Prognosis for Contact Center

Where applicable, carry out the required configuration steps for each vendor product to be monitored.

Refer to Configuration

If a 'fail over' deployment is required, where a primary server is continuously synchronized with a secondary server, the Prognosis High Availability (HA) function can be set up.

Refer to High Availability

Certain areas of the Prognosis environment may need to be secured in order to protect sensitive data and to conform with internal and external regulations.

Refer to Security

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