Adding Central Site Details

If there are multiple Skype For Business sites sharing the same SQL Backend server, they should be added initially using the steps outlined on this page. Once added, further configuration can be performed via the Windows Client to optimize data collection.

For details, refer to Configure Multiple Sites to Share Single SQL Backend

To add details of a Skype for Business Central Site to the Monitoring Server, use the following procedure.

From the MS Windows Start menu, open and then log in to the Administration tool of the Web Application.

In the server panel, click on the Monitoring Server that is to be configured.

This will open the Home page for this server.

From the Home page under the UC & Infrastructure Configuration section click the Add System Button.

On the Add New Unified Communication Monitoring page go to the 'PBXs' section. Select Microsoft Skype for Business Central Site from the drop-down list and then click the Add button.

If this is a Regional plus Monitoring Role server, then the following 'Review Prognosis Regional Server' page will be displayed.

Review these details and click Confirm region and continue button to continue.

If this is a Monitoring Role only, then the following 'Add a Prognosis Region Server' page will be displayed. In the 'Prognosis Regional Server' dropdown list, select the correct Regional Role server.

Click Confirm region and continue button to continue.

This will open the 'Add Microsoft Skype for Business Central Site' page.

Skype for Business Configuration

From the drop-down list, select either of the following options:

Auto Discover

(default) This option allows the Skype environment is to be 'auto-discovered'. This will require CMS and LDAP connection details to be specified.

XML Import

The XML Import option allows a tbxml file to be specified as input (a downloaded Topology XML file from the SfB Central Management Store). This tbxml file is then used to discover the additional Skype Site information. This will also require LDAP connection details to be specified.

Continue setup steps for either of the following choices:

Auto Discover

CMS (Central Management Store) Connectivity

Add the following details for the CMS that is to be monitored:

Server Address

CMS Server address. See Obtaining the SQL Connection Details.

Instance Name:

SQL Instance name, the default is 'rtc'. See Obtaining the SQL Connection Details.

User Name:

**CMS User name.

Password:

Associated password for the CMS user name.

Port:

SQL server port.

Authentication Mode:

Authentication type to be used, select from Windows or SQL

LDAP Connection Details

Complete the following fields with the LDAP (Lightweight Directory Access Protocol) connection details:

Reuse CMS Credentials:

(Checkbox only shown when Authentication mode is set to 'Windows)
Check this box to reuse the CMS credentials for the LDAP connection. Uncheck this box to use another set of credentials that can be entered into the following fields.

User Name:

**LDAP user name.

Password:

Associated LDAP password

Auto-discover LDAP:

Check this box to auto-discover the LDAP server information. Uncheck this box to manually enter the LDAP server details into the following fields.

LDAP IP Address:

LDAP server IP address of the Active Directory Domain Controller (AD DC) that has the Global Catalog (GC) role.

LDAP Port:

LDAP server port, either 3268 (LDAP) or 3269 (LDAPS).

LDAP Base DN:

LDAP server base DN.

LDAP Pool DN:

LDAP server pool DN.

Use SSL:

Check this box to use SSL for the LDAP connection

** Prognosis does not currently support Active Directory (AD) 'canonical' domain names. That is, the form of name where the domain labels are separated by periods, e.g. abc.com\jsmith. The following formats are acceptable:
<user-name>
<domain>\<username>
<username>@<domain>
<username>@<domain>.local

When completed click the Discover Sites button to save the changes and start the auto-discover process, or click the Cancel button to cancel the current activity and return to the previous screen without saving any changes.

The following page will open.

Choose Site
In the 'Choose Site' field the drop-down box will include all SfB Central Sites that have been auto-discovered. From here select the required Central Site, most of the remaining fields will be auto-populated and do not require modifications.

The only manual data entry required are the following items.

Customer Name

(Optional) This field can be completed with a user-defined customer name. It is used for role-based filtering and for grouping purposes. If this field is completed, the details will be visible in the various Displays and will group like customer names together. The customer name is saved globally in the configuration, i.e. after the first Avaya, Cisco or Microsoft system is added with a customer name, the next time another system is added, the customer field will be automatically populated. Only the characters A-z, 0-9, - or _ are permitted.

Use WinRM (NAT)

Check this box when monitoring remote servers in a NATed environment. Such monitoring requires Windows Remote Management (WinRM). For details see NAT Configuration for Skype for Business.

SDN Monitoring Details

The Skype SDN API provides active call and conference call data. For details see Skype for Business SDN API Setup.

Enable SDN Monitoring:

Check this box to enable SDN monitoring. To use this function the Skype SDN Manager will need to be set up to send data via the SDN API.

Web Service Address:

Address of the Monitoring Server(s) to where the SDN Manager has been configured to send data to. This address needs to match the 'submituri' entry in the Skype for Business SDN API Setup.

E.g. http://<prognosis-server>:3000/SdnApiReceiver/site

In the <prognosis-server> field, add the IP address or FQDN of the Monitoring Server, or use '*' to match any server name.

The default port is 3000, if this has been changed, it will be necessary to adjust the Windows Firewall rule - 'Prognosis - SfB SDN Delivery'.

Databases and Thresholds

Normally, once the configuration is complete, a number of Start Databases and Alerts for Skype for Business need to be started. The "Start standard databases and thresholds' setting, which is activated by default, will automatically carry this out after the configuration has been added. 

Should it not be required to start the Databases and Threshold, this setting can be disabled by unchecking the adjacent checkbox.

When completed click the Add button to save the changes, or click the Cancel button to cancel the current activity and return to the previous screen without saving any changes.

XML Import

Import TBXML
Click on the field to locate the required tbxml file.

LDAP Connection Details

Complete the following fields with the Lightweight Directory Access Protocol connection details:

User Name:

**LDAP user name

Password:

Associated LDAP password

Auto-discover LDAP:

Check this box to auto-discover the LDAP server information. Uncheck this box to manually enter the LDAP server details into the following fields.

LDAP IP Address:

LDAP server IP address

LDAP Port:

LDAP server port

LDAP Base DN:

LDAP server base DN.

LDAP Pool DN:

LDAP server pool DN

Use SSL:

Check this box to use SSL for the LDAP connection

When completed click the Import Sites button to save the changes and load the SfB Site details.

After a connection has been established with the Central Management Store (CMS) the following page will be displayed.

Choose Site

In the 'Choose Site' field the drop-down box will include all SfB Central Sites that have been found from the tbxml file. From here select the required Central Site, most of the remaining fields will be auto-populated.

For details of any remaining fields that need to be completed, see Steps 11-14 in the previous Auto-Discover section.

When completed click the Add button to save the changes, or click the Cancel button to cancel the current activity and return to the previous screen without saving any changes.

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