Configuration for Cisco Unity Connection

A number of configuration procedures need to be completed in order to collect CUC data. This section provides detailed instructions on how to carry out these configurations with the following steps showing the recommended procedure to follow.

Cisco Setup

The following configurations need to be set up through the CUC Administration Console.

First, check and open any required ports.

For details see Required Ports for Cisco Unity Connection.

Setup CUC Access Credentials

(Optional) In order to access Cisco UC data, the Administrator Username/Password is normally required as it provides the necessary security permissions. However, if this is not desirable, an alternative user name can be created using the Cisco UC Administration web interface and Command Line interface (CLI).

Run Network Services for Cisco Unity Connection

If not already started, run the' SNMP Master Agent' and 'SOAP - Performance Monitoring APIs' services.

Setup SNMP Credentials for Cisco Unity Connection

Configure the SNMP Community string. The Community String name must match the SNMP Entry Name as added to the PASSWORDS Configuration for Cisco Unity Connection.

Setup the Performance Rate for Cisco Unity Connection

OPTIONAL - The default Cisco Enterprise Parameters setting for the 'Allowed Performance Queries Per Minute' needs to be adjusted. This optional procedure sets the maximum number of AVVID XML Layer (AXL) performance queries that each server within the cluster will respond to.

Monitoring Server Configuration

The following configuration needs to be carried out on the Monitoring Server through the Administration tool of the Web Application. However, if preferred or if the Web Application is not available, this configuration can be carried out through the Windows Client, for details see Server Configuration for Cisco Unity Connection using Windows Client.

Adding CUC Cluster Details to the Monitoring Server

The Monitoring Server requires IP connectivity to each Cisco UC cluster.

Provide feedback on this article